Services

ACA Pacific provides a wide range of services for our customers, from consultation to implementation and training services. Our objective is to assist you in simplifying workflow and improving business productivity.

Services
ACA Pacific provides comprehensive consulting services in support of its IT solutions and applications. These services include: review of IT needs and process flows, application implementation, customization, data migration, training, and technical consulting. We focus on assisting customers improve business productivity and efficiency and maximize their IT investments.

Training
ACA Pacific offers high quality training services to corporate customers in meeting their learning needs and helping them to achieve their objectives. Our training services include:

Training & Certification


Trend Micro Certified Security Expert (TCSE) Training & Certification Program
ACA Pacific is the authorized training centre for TCSE program in Brunei, Cambodia, Indonesia, Malaysia and Vietnam. We offer TCSE program on a monthly basis and the
4-day program covers theory and lab on the following modules:
 Interscan Messaging Security Suite (IMSS) for SMTP
 Interscan Web Security Suite (IWSS)
 ScanMail for Microsoft Exchange
 ServerProtect for NT/Netware
 Officescan Corporate Edition and
 Trend Micro Control Manager
By enrolling in the TCSE training and certification program, you can
 Enhance your employees' knowledge of state-of-the-art security technologies
 Maximize the use of features and functionality within Trend Micro products and     services for a better return on investment (ROI)
 Access the most recent security technology information and resources
 Reduce internal costs associated with security and network protection
 Increase quality and speed of your services to your users
 Get you organization ready for the future in security technologies
To enroll, please contact our technical services department or write to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for more information.

Customer Support
Our customer support is available via phone or email to help you take full advantage of your IT investment. Whenever you are in need of application or technical help, please contact our technical services team at +603 7803 4600 from Monday to Friday, 9:00am to 6:00pm.

You may also write directly to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it for any queries on our support services. We will response to you via e-mail or other means of communication channel within 24 hours, if not earlier.